Orders & Shipping (2)
Check your order status and find solutions to any issues related to delivery or shipping.
Returns & Exchanges (2)
Information on how to handle returns and exchanges if something didn't arrive as expected.
My Subscription Nomad atHome (2)
Everything you need to manage and modify your subscription: pauses, cancellations, product changes, address, payment method and more.
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How do I pause my subscription?
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How do I reactivate my subscription?
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How do I cancel my subscription?
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How do I change my subscription type?
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You can make the change directly from your subscriber profile. If you run into any trouble, open a ticket in the customer portal letting us know what change you'd like to make and we'll take care of it. Changes take effect from the next sh
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How do I change my renewal or shipping date?
Products & Equipment (2)
Get answers about grind settings, coffee equipment and merchandise.
International Shipping (1)
Information about shipping destinations and how to handle customs costs or duties.
The Nomad Coffee Academy (1)
Access all the information about our training platform: what it is, how it works and how to resolve access issues.