I received the wrong grind

Modified on Thu, 9 Apr at 12:17 PM

No worries, this happens and it's easy to fix! 


Open a ticket with your order number and a photo of the package you received, and let us know which grind you got and which one you need. We can:


– Prepare a new shipment with your coffee in the correct grind as soon as possible

– Or if you prefer, guide you on how to make the most of the whole bean coffee in the meantime


Let us know what you'd prefer and we'll take care of it straight away.

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